Frequently Asked Questions
Everything you need to know about your Puppies&Yoga experience
What makes your yoga mats different from standard ones?
Our mats are engineered with high-density, eco-friendly TPE material providing superior grip and 6mm of cushioning to protect your joints during intense flows. Plus, our signature puppy-inspired designs are printed with non-toxic, water-based inks that won't fade.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day 'Happy Tail' guarantee. If you aren't completely satisfied with your gear, you can return it in its original, unused condition for a full refund or exchange. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How should I clean and maintain my yoga gear?
To keep your gear fresh, wipe down your mat after every session with a damp cloth and mild soap. Avoid machine washing or prolonged exposure to direct sunlight, as this can break down the natural materials and affect the grip.
Are your products eco-friendly?
Yes! Sustainability is at our core. We use recycled materials for our activewear and biodegradable, PVC-free materials for our mats. Our packaging is also 100% recyclable and plastic-free.
Do you offer professional or bulk discounts for yoga studios?
Absolutely. We love supporting the fitness community. If you are a certified instructor or a studio owner looking to place a bulk order, please contact our wholesale team at [email protected] for specialized pricing.